01
How do I purchase a card?
Purchases are made by reaching out to us directly through email or social media. Send us a screenshot or description of the item you are interested in, and we’ll help confirm availability and next steps.
Questions & Answers
FAQ
Quick answers about purchasing, shipping, inventory scans, trade-ins, and contacting Chella Collectibles.
1–2
typical shipping days after purchase
Exact inventory scans
USA based
Untracked, tracked, and international shipping
Before You Buy
Simple buying process, real scans, clear shipping options.
Purchases are currently handled by reaching out directly through email or social media. If you see something you like on the inventory page, send us a screenshot or description of the item and we’ll help from there.
Buying
Purchasing from us
02
Are the cards on the inventory page actually available?
Yes. Cards shown on the inventory page are available for purchase unless they were recently claimed and the page has not updated yet.
03
Are the inventory images real photos?
Yes. The images shown on the inventory page are exact scans of the real card or item being sold.
04
Can I request better images?
Yes. You can contact us to request additional photos, closeups, or condition details for any product. We are very responsive on social media.
05
What payment methods do you accept?
We can accept PayPal, Venmo, Cash App, Zelle, and Apple Pay for purchases. Specific payment details are confirmed directly before checkout.
Shipping
Shipping options
$1
Untracked Shipping
Shipped in a plain white envelope with the card secured in a top loader.
$5
Tracked Shipping
Shipped in a bubble mailer with cards in top loaders and cardboard protection around them.
$20
International Tracked
International tracked shipping is available for customers outside the United States.
06
How quickly do you ship?
We typically ship orders within 1–2 days after purchase.
07
Where are you based?
Chella Collectibles is based in the United States.
Trade-Ins
Selling cards to us
08
Do you buy cards from customers?
Yes. We review singles, graded cards, and sealed products through our trade-in form. You can choose whether you prefer cash or store credit.
09
Do you accept bulk?
No. We do not accept bulk. Items should generally be worth $5 or more each.
10
Should I ship cards right after submitting the trade-in form?
No. Please do not ship anything until your submission has been reviewed and we contact you with next steps.
11
What are typical trade-in rates?
Cash offers are typically around 70%, and store credit is typically around 80%. Some items may receive higher offers depending on the item, condition, demand, and market value.
12
How can I get paid for trade-ins?
For approved trade-ins, we can send payment through PayPal, Venmo, Cash App, Zelle, or Apple Pay.
Contact
Getting in touch
Have a question about a card?
Send us a message with a screenshot, card name, or product description. We can confirm availability, provide better images, and help with purchase details.